FAQ's
Yes, we are.
Yes, we are.
From the seven Emirates of the UAE.
Yes, as long as you have the required documents with you. We can complete the process without the need for you to accompany us. You can sign the simple sale contract from the convenience of your home or office, and we will do the rest.
They come after on an agreed appointment. They wear our uniform and carry the appropriate identification and business cards.
The selling process should not take more than 25 minutes, including the short test drive, during which you will be asked to accompany our team member. After the inspection and test drive, you will be offered the final price for your car and you will choose the method of payment.
So many times the computer-based car valuation processes give unfair car valuation. The human touch is a must when it comes to giving the highest and most fair value to car owners.
Yes, we do. But we need the police report.
Yes, we do. But we need the police report.
We will be happy to buy your private number plate. This will be subject to a separate evaluation and process.
It is subject to the result of the inspection visit. In rare occasions, we pay even more than what we offered online. Sometimes we pay a little less. In most cases we pay the same.
No. We don’t have any hidden fees.
After the inspection visit and the test drive, as soon as we agree on the price, you will take your cash straightaway, give a copy of the required documents and sign the contract.
- Original driving license.
- Original Emirates ID.
- Original vehicle ownership certificate.
It is fine. We will buy it.
It is normal that the lending bank will hold the title of the vehicle for the entire duration of the car loan. It is no problem for us, and we used to buy such cars, provided that the seller will be with us during the process of paying off the outstanding amount to the bank.
You need to know exactly how much you still owe your lender so that you can get a clear title. Check with your lender before you proceed with the car selling process.
The car valuation is valid for 7 days only.
It is fine as long as you have the owner’s ID and driving license. In this case, the money will be transferred to or deposited in the bank account of the owner. Therefore the bank details must match those on the owner’s ID.
Yes, but you need to bring an authorization letter on the company’s official letterhead, signed by the authorized signatory and stamped. In this case, the money will be transferred to or deposited in the company’s bank account. Therefore, the bank account details must match those on the car documents.
You can simply fill the fast valuation form, give us a ring or drop us an email.
From 8:00 am to 10:00 pm.
After you agree on our initial price, you can book an appointment online. Our team members will confirm the appointment by telephone before they come to you.
After we close the deal and you take your cash, we will collect the car for free.
No, we never collect the car before making the full payment.
After receiving the online evaluation request, we will contact you via email or SMS to tell you about the value of your car. Once you accept our offer, we will contact you to arrange the time and date of the inspection visit. The visit will be at your most convenient time and place.
We promise to do our best to provide a top quality service to our customers. However, if you are not fully happy with your experience, please send your complaint to complain@carfordirhams.com Once you send this email, you will see how keen we are to ensure you are happy with our services.
You can simply drop us an email: info@carfordirhams.coms or call us on the telephone numbers shown in contact us page.
